TERMS & CONDITIONS
Terms and Conditions as of October 6, 2025
Table of Contents
1. Scope
2. Conclusion of Contract
3. Right of Withdrawal
4. Prices and Payment Conditions
5. Delivery and Shipping Conditions
6. Retention of Title
7. Warranty
8. Liability
9. Copyright and Trademarks
10. Rights of the Seller
11. Applicable Law
12. Jurisdiction
13. Alternative Dispute Resolution
14. Severability Clause
1) Scope
1.1 These Terms and Conditions of Gloromontis e.U., owned by Viktor Goldenberg (hereinafter referred to as the “Seller”) apply to all contracts concerning the purchase and delivery of products offered on the Seller's website, available at https://www.prestellum.com (hereinafter referred to as the "Online Store"), concluded between the Seller and any natural person acting as a consumer within the meaning of applicable consumer protection laws (hereinafter referred to as the "Customer").
1.2 A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or professional activity.
1.3 The products offered in this Online Store are intended exclusively for consumers. The Seller does not conclude contracts with entrepreneurs or businesses.
1.4 By placing an order, the Customer expressly confirms that they are acting as a consumer and not as an entrepreneur or business.
1.5 The Seller may change or update these Terms and Conditions at any time. Any changes will only apply to purchases made after the new version has been published on this Online Store.
2) Conclusion of Contract
2.1 The product descriptions contained in the Seller’s Online Store do not constitute binding offers by the Seller but are intended for the submission of a binding offer by the Customer.
2.2 The Customer can submit the offer via the online order form integrated into the Seller’s Online Store. In doing so, after placing the selected goods in the virtual shopping cart and going through the electronic ordering process, the Customer submits a legally binding contractual offer for the goods contained in the shopping cart by clicking the button that concludes the ordering process.
2.3 The contract is concluded when the Customer completes the payment process and receives an order confirmation via email. By submitting the order and completing payment, the Customer makes a binding purchase. The Seller accepts this purchase by confirming the order via email. If, for technical or other reasons, the order confirmation is not transmitted or delayed, the contract shall nevertheless be deemed validly concluded once the Customer has completed payment and the Seller has commenced processing or producing the ordered goods.
2.4 When submitting an offer via the Seller’s online order form, the contract text will be stored by the Seller after the conclusion of the contract and sent to the Customer in text form (e.g., via e-mail) after the order has been submitted. The Seller will not make the contract text accessible beyond this.
2.5 Before submitting a binding order via the Seller’s online order form, the Customer can identify potential input errors by carefully reading the information displayed on the screen. A useful technical tool for better recognition of input errors can be the browser’s zoom function, which enlarges the display on the screen. The Customer can correct their entries during the electronic order process using the usual keyboard and mouse functions until they click the button that completes the ordering process.
2.6 The English language is available for the conclusion of the contract.
2.7 Order processing and contact usually take place via email and automated order processing. The Customer must ensure that the email address provided for order processing is accurate so that emails sent by the Seller can be received at this address. In particular, the Customer must ensure when using spam filters that all emails sent by the Seller or third parties commissioned by the Seller to process the order can be delivered.
3) Right of Withdrawal
3.1 Our Customers have a right of withdrawal.
3.2 Detailed information about the right of withdrawal can be found in the Seller’s cancellation policy, which is available in the footer section of the Online Store.
4) Prices and Payment Conditions
4.1 The prices indicated in the Seller's product descriptions are total prices that include statutory value-added tax (VAT). Any additional delivery and shipping costs will be clearly indicated separately during the ordering process. The indicated delivery and shipping prices are also total prices which include statutory value-added tax.
4.2 The payment method(s) available will be communicated to the Customer in the Seller’s Online Store.
4.3 When selecting a payment method offered via the payment service "Shopify Payments", payment processing is carried out by the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter referred to as "Stripe"). The individual payment methods offered via Shopify Payments are communicated to the Customer in the Seller's Online Store. For the processing of payments, Stripe may make use of additional payment services, for which special payment terms may apply and to which the Customer may be referred separately.
5) Delivery and Shipping Conditions
5.1 The goods will be delivered by a shipping service provider to the delivery address specified by the Customer during the ordering process. Delivery is currently only available to addresses within the European Union (EU). Delivery time is 5 to 10 business days after receipt of your order.
5.2 If delivery fails due to reasons attributable to the Customer, the Customer shall bear the reasonable costs incurred by the Seller as a result. This does not apply to the costs of the initial shipment if the Customer effectively exercises their right of withdrawal. For return shipping costs, the provisions stated in the Seller’s cancellation policy shall apply if the Customer exercises their right of withdrawal effectively. The cancellation policy can be found in the footer section of the Online Store.
5.3 The risk of accidental loss or deterioration of the goods generally passes to the Customer only upon delivery to the Customer or to a person authorized to receive the goods. However, if the Customer has independently commissioned a shipping agent, carrier, or other third party to carry out the delivery, and this party was not previously suggested or named by the Seller, then the risk passes to the Customer upon handover of the goods to that third party.
5.4 The Seller's obligation to perform the contract is subject to the condition of proper and timely self-supply by its suppliers. This applies only if the Seller has taken appropriate steps to procure the goods and is not responsible for the non-availability. If the ordered goods are not or only partially available for reasons beyond the Seller's control - in particular, due to failure or delay in delivery by a supplier despite timely ordering - the Seller reserves the right to withdraw from the contract in whole or in part. In such cases, the Customer will be informed without undue delay, and payments already made will be refunded immediately.
5.5 Self-collection of goods is not possible for logistical reasons.
6) Retention of Title
Ownership of the goods shall remain with the Seller until he has received full payment of the purchase price.
7) Warranty
7.1 Customers are requested to report any goods delivered with obvious transport damage to the delivery service and to inform the Seller accordingly by sending an email to support@prestellum.com. If the Customer fails to comply with this, it shall have no effect on their statutory warranty rights.
7.2 If the delivered goods are defective or damaged, Customers are entitled to the statutory warranty rights under applicable EU and Austrian law. In case a product arrives defective or becomes faulty through no fault of the Customer, please contact the Seller by writing an email to support@prestellum.com. The Seller will cover the full cost of returning the item as well as the shipping of a replacement product. A replacement or refund will only be issued after the Seller has received and inspected the returned item. The Seller does not charge any fees for the return or replacement of defective products in cases of legitimate defects covered by warranty.
7.3 The Seller will first offer a replacement of the defective item with an identical, fault-free product upon return of the original item. Please make sure to return the products in the same condition in which you received them, including the box and the card. A refund will only be issued if a replacement is not possible or would be unreasonable - for example, if the required materials to produce an identical item are no longer available or if delivery would be subject to excessive delays. Please note that a replacement product will only and without any exception be produced and delivered to the Customer under the condition that the defective product has first been returned to the Seller. This way, we ensure that each product we sell remains one of one and no copies exist.
7.4 Please inform the Seller in case you wish to exercise your warranty rights by sending an email to: support@prestellum.com
The email should include the product in question (please note the SKU-number, which is indicated next to the respective product in the invoice you received via email) and a brief description of the reason for the return.
7.5 The address to which defective items must be returned is:
Gloromontis e.U.
Viktor Goldenberg
Petrusgasse 4/13
1030 Vienna
Austria
7.6 Normal wear and tear, damage caused by misuse, or failure to follow care instructions does not constitute a defect and is excluded from warranty coverage. Minor deviations in color, fabric texture, or sizing - especially those due to screen display, manufacturing tolerances, or washing instructions - do not constitute a defect and are not covered by warranty, provided they are reasonable and customary in the clothing industry.
8) Liability
8.1 Any claims by the Customer for damages or reimbursement of futile expenses against the Seller - outside of warranty rights and regardless of the legal basis - are governed by the following provisions.
8.2 The Seller shall not be liable - on any legal grounds - unless the damage was caused by intentional or grossly negligent conduct on the part of the Seller or his vicarious agents. Where liability on the part of the Seller is excluded or limited, this also applies to the personal liability of his vicarious agents. Liability under the statutory provisions of the German Product Liability Act (Produkthaftungsgesetz) remains unaffected (§ 14 ProdHG).
8.3 In the event of damage resulting from injury to life, body, or health caused by intentional or grossly negligent breach of duty by the Seller or one of his vicarious agents, the Seller shall be liable in accordance with statutory provisions.
8.4 If the Seller negligently breaches a material contractual obligation - i.e., an obligation essential for achieving the purpose of the contract - the Seller's liability shall be limited to typical and foreseeable damages. A material contractual obligation in this sense is one whose fulfillment is a prerequisite for the proper performance of the contract and on which the Customer regularly relies and is entitled to rely.
8.5 The Seller shall not be liable beyond the aforementioned provisions.
9) Copyright and Trademarks
9.1 All content featured on the Online Store available at https://www.prestellum.com - including but not limited to trademarks, copyrights, corporate images, creative works, pictures, photos, dialogues, music, sounds, videos, documents, drawings, illustrations, logos, menus, webpages, graphics, color schemes, models, tools, fonts, patterns, diagrams, layouts, methods, processes, features, and software (collectively referred to as the "Content") - is the exclusive property of the Seller and/or his Content providers. This Content is protected under Austrian copyright law and all applicable intellectual property legislation.
9.2 The Content may not be reproduced, published, distributed, displayed, modified, used to create derivative works, or otherwise exploited, in whole or in part, by any party without the prior written consent of the Seller. Notwithstanding the foregoing, the Seller authorizes the viewing, downloading, and printing of pages from this Online Store for strictly personal, non-commercial use only.
10) Rights of the Seller
The Seller reserves the right, at his sole discretion, to terminate a Customer's account or restrict access to the Online Store at any time. Furthermore, the Seller retains the right to change these Terms and Conditions, and to modify, suspend, or discontinue the operation or content of the Online Store, in whole or in part, at any time and without prior notice.
11) Applicable Law
All legal relations between the parties are governed by the law of the Republic of Austria, excluding the provisions of the United Nations Convention on Contracts for the International Sale of Goods. For our Customers, this choice of law shall only apply to the extent that it does not deprive them of the protection afforded by mandatory provisions of the law of the country in which they have their habitual residence.
12) Jurisdiction
Any dispute shall be subject to the exclusive jurisdiction of the courts at the Customer's place of habitual residence. Alternatively, the Customer may choose to bring the dispute before the courts of Vienna, Austria.
13) Alternative Dispute Resolution
The Seller is neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.
14) Severability Clause
Should any provision of these Terms and Conditions be or become invalid or unenforceable, this shall not affect the validity of the remaining provisions. The invalid or unenforceable provision shall be replaced by the applicable statutory provision. If and to the extent that a statutory provision is not available or would lead to an unreasonable result, the parties shall agree on a valid and enforceable provision that comes closest to the intended economic purpose of the invalid one.